Our Services at your time of loss 

When a death occurs, the order in which things need to be done often depends on where the death occurred.  After we receive the call about your loved one, we will contact you with important questions that are necessary to transport to our funeral home.  

After we receive the necessary information for transport, we will suggest a time convenient for you and your family to make arrangements.  Arrangements can be made in the comfort of your home or by phone, email or fax.  Whatever works best for you and your family.

We suggest you ask someone for help.  A family member or friend who is more able to think clearly and give you the support you need. There are so many decisions to make - Just when you are faced with shock and grief. 

Let us help to simplify the process.  Call us at 916/925-3549 and we will help to answer your questions.

When Death Occurs

AT HOME OR WORK

We always put our focus on you and your family first.
 
HOME
 
When a death occurs at home, a family member should contact the person's physician if he or she is under a doctor's care.  The doctor will give you directions.
 
If the loved one has not been under a doctor's care, you should call 911 .  Paramedics will need to respond to the home before the deceased is removed from their home.
 
WORK
 
If at work, 911 emergency personnel should be called immediately. Emergency personnel will make all contacts.
Funeral Options

SUPERVISED CARE

HOSPICE CARE
 
If a loved one is in the care of a hospice program, a hospice nurse will give family members instructions and procedures to follow.
 
The coroner will be notified by hospice.  The coroner will need to provide a release before the deceased can be moved.  After the coroner releases the deceased, hospice will contact the funeral home.  
 
It is a good idea for family members to contact us immediately after death so that we will be aware of the pending call from hospice.
 
HOSPITAL OR NURSING HOME
 
The staff will notify the family and the necessary authorities.  If the name of the desired funeral home is on the patient's records, they will notify the funeral home at the time of death.

The funeral director will contact you immediately following their notification to help you proceed.
Cremation Options
Flag - Remember

WHEN YOU CALL US

When death occurs and you have to make that first call to us - your funeral director, we understand the confusion and pain.
 
During this first call, the funeral director will gather information to be able to transport your loved one to the funeral home.
 
IMPORTANT QUESTIONS
 
The following checklist will help you remember what information about the deceased and items that will be needed to complete required paperwork.
  • Full legal name & Home address
  • Social Security number
  • Date of birth
  • Place of birth
  • Father's name
  • Mother's maiden name
  • Veteran's Discharge papers (DD214)
  • Recent photograph
  • Highest education
  • Occupation
  • Place of burial (if applicable)
  • Clergy name & phone number
  • Survivors (name & relationship)
  • Insurance policies (if applicable)
  • Clothing
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